Quality, safety, and a new people's champion

Author: Bower, Cynthia

Source: Journal of Care Services Management, Volume 5, Number 2, April 2011 , pp. 70-74(5)

Publisher: Maney Publishing

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Abstract:

The Care Quality Commission was set the task of bringing adult social care, NHS and independent healthcare services under the same regulatory umbrella. After two busy years, Cynthia Bower examines certain aspects of the commission's role and welcomes a new development that will amplify the voices of people who rely on care services.

Keywords: standards; HealthWatch; social; regulation; safety; commission; quality; regulator; Care; LINks; health; healthcare; NHS; registration

Document Type: Research Article

DOI: http://dx.doi.org/10.1179/175016811X12966397673678

Affiliations: Care Quality Commission, UK

Publication date: 2011-04-01

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