Authors: Southern, Hazel; Forsyth, Bunny; Hamlin, Alex; Wright, Rosemary

Source: Journal of Care Services Management, Volume 3, Number 2, January 2009 , pp. 176-188(13)

Publisher: Maney Publishing

Abstract:

Castlebeck has 20 years' experience of its own unique specialist healthcare, addressing the assessment, treatment and rehabilitation needs of adults with learning disabilities and high support needs or challenging behaviour, requiring expert help to progress along their individual care pathways. This paper describes the process by which Castlebeck began to look at ways of incorporating corporate social responsibility into the business in a meaningful way. The aim was to find a project that: (1) provided the opportunity to create a new form of active community-based therapy for patients/residents, so improving Castlebeck's standing as a company developing leading-edge health programmes; and (2) improved staff satisfaction and engagement. Castlebeck set up a project called CREATE. Outcome measures demonstrate a number of significant positive findings:



• Statistically significant improvements in service users' self-esteem, social networks, physical health and skill development.

• Staff involved have had reduced levels of sickness, increased levels of job satisfaction, increased skill development and improved attitudes.

• The local community has benefited from increased site visitor numbers, more positive community attitudes towards learning disabilities and increased biodiversity environmentally.

• Positive awareness of Castlebeck has been increased locally and with key stakeholders.

Keywords: CONSERVATION; CHALLENGING BEHAVIOUR; LEARNING DISABILITIES; THERAPEUTIC; CASTLEBECK

Document Type: Research Article

Publication date: 2009-01-01

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