Care homes: Do they 'care' and are they 'homes'?
Author: Burton, John
Source: Journal of Care Services Management, Volume 1, Number 3, April-June 2007 , pp. 221-232(12)
Publisher: Maney Publishing
Abstract:The phrase 'care home' conveys two clear messages: caring and homeliness, ie a place to live when both are needed. Many homes are worthy of this title, but many are not. This paper looks at those that are not, describes in what ways these homes are neither caring nor homely, and examines the management attitudes and actions that prevent them living up to their description. This examination reveals that there is a shortage of knowledge and expertise in management, inspection and training which leads to the repeated application of superficial, short-term 'solutions' to deep-seated, long-term problems. The last part of the paper sets out a key conceptual framework, which is the first stage in enabling managers (at all levels) to run homes that are truly caring and homely.
Document Type: Research Article
Publication date: 2007-04-01