Simple but not always easy: Improving doctor–patient communication

Author: Davis, Denise L.

Source: Journal of Communication In Healthcare, Volume 3, Numbers 3-4, December 2010 , pp. 240-245(6)

Publisher: Maney Publishing

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Abstract:

Effective clinician–patient communication is recognized by healthcare providers and patients as essential to high quality medical care. Despite this knowledge, opportunities for improving the doctor–patient relationship may be missed if essential skills are lacking. This paper reviews the medical literature addressing strategies that foster satisfying clinician–patient relationships and improved outcomes. Suggestions are made, based on observational data, which may improve patient satisfaction, health outcomes and adherence to treatment recommendations, and may improve the clinicians' satisfaction and success in the practice of medicine.
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