The Automobile Association and the Digital Map
Author: Greenwood, Chris
Source: Cartographic Journal, The, Volume 34, Number 1, June 1997 , pp. 43-45(3)
Publisher: Maney Publishing
Abstract:Your car has broken down and you're telephoning the AA for help. You may be doing it from a draughty phone box, or with a mobile phone from the comfort of your driving seat. Either way, you'll probably visualise the controller at the other end of the phone punching some keys on a computer and identifying your location on screen on a digital map. If so, you're more or less right. The AA was in the forefront of the move to use on-screen mapping for this quintessential command and control application, and has been doing so throughout the 1990s. Computers have introduced a highly interactive new dimension to the task of managing the rescue service.
Document Type: Research Article
Publication date: 1997-06-01