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Information Technologies in Support of Business Processes
A knowledge-based approach for handling exceptions in business processes
dellarocas, C.; Klein, M.
Evaluating the CMM Level 3 KPA of Intergroup Coordination: A theory-based approach
Nelson, K.M.; Armstrong, D.; Buche, M.; Ghods, M.
On the impact of network latency on distributed systems design
A KDD framework to support database audit
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