Using Best-Worst Scaling Methodology to Investigate Consumer Ethical Beliefs Across Countries

Authors: Auger, Pat¹; Devinney, Timothy²; Louviere, Jordan³

Source: Journal of Business Ethics, Volume 70, Number 3, February 2007 , pp. 299-326(28)

Publisher: Springer

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Abstract:

This study uses best-worst scaling experiments to examine differences across six countries in the attitudes of consumers towards social and ethical issues that included both product related issues (such as recycled packaging) and general social factors (such as human rights). The experiments were conducted using over 600 respondents from Germany, Spain, Turkey, USA, India, and Korea. The results show that there is indeed some variation in the attitudes towards social and ethical issues across these six countries. However, what is more telling are the similarities seen and the extent to which individual variation dominates observable demographics and country-based variables.

Keywords: social issues; best-worst experiments; cross-country study

Document Type: Research article

DOI: http://dx.doi.org/10.1007/s10551-006-9112-7

Affiliations: 1: Email: p.auger@mbs.edu 2: Email: t.devinney@unsw.edu.au 3: Email: jordan.louviere@uts.edu.au

Publication date: 2007-02-01