BT Technology Journal

Foreword
pp. 7-7(1)
Author: Danon P.

Editorial
pp. 9-11(3)
Authors: Ralph D.; Searby S.

Personalisation — An Overview of its Use and Potential
pp. 13-19(7)
Author: Searby S.

An Overview of Location-Based Services
pp. 20-27(8)
Authors: D'Roza T.; Bilchev G.

Locating Calls to the Emergency Services
pp. 28-33(6)
Author: Salmon P.H.

Location-Based Services — An Overview of the Standards
pp. 34-43(10)
Authors: Adams P.M.; Ashwell G.W.B.; Baxter R.

Profiling — Technology
pp. 44-55(12)
Authors: Newbould R.; Collingridge R.

Profiles — Analysis and Behaviour
pp. 56-66(11)
Authors: Crossley M.; Kings N.J.; Scott J.R.

Device Personalisation — Where Content Meets Device
pp. 67-74(8)
Authors: Hoh S.; Gillies S.; Gardner M.R.

Multilingual Information Technology
pp. 75-83(9)
Author: Appleby S.

Personalised Advertising — Exploiting the Distributed User Profile
pp. 84-90(7)
Authors: Bilchev G.; Marston D.

Personalisation and Web Communities
pp. 91-97(7)
Authors: Case S.; Thint M.; Ohtani T.; Hare S.

Location Information from the Cellular Network — an Overview
pp. 98-104(7)
Author: Millar W.

A Multi-Agent System to Support Location-Based Group Decision Making in Mobile Teams
pp. 105-113(9)
Authors: Lee H.; Buckland M.A.; Shepherdson J.W.

A Million Segments of One — How Personal Should Customer Relationship Management Get?
pp. 114-120(7)
Author: Millard N.J.

Recent BT Patents
pp. 121-123(3)