BT Technology Journal

Foreword
pp. 9-9(1)
Author: Nicol R.C.

People and Technology
pp. 11-11(1)
Authors: Seton J.; Hollier M.P.; Stentiford F.W.M.

Whither Engineering? — Thinking for the Future
pp. 15-23(9)
Author: Lewis A.V.

Models of Human Perception
pp. 24-34(11)
Authors: Rix A.W.; Bourret A.; Hollier M.P.

Multi-modal Perception
pp. 35-46(12)
Authors: Hollier M.P.; Rimell A.N.; Hands D.S.; Voelcker R.M.

The Paradox of Videotelephony — Unconscious Assumptions and Undervalued Skills
pp. 47-58(12)
Authors: Lewis A.V.; Nightingale C.

True-view Videoconferencing System Through 3-D Impression of Telepresence
pp. 59-68(10)
Authors: Xu L.-Q.; Loffler A.; Sheppard P.J.; Machin D.

User-centred Design of Web Sites and the Redesign of LineOne
pp. 69-75(7)
Authors: Pollard K.; Blyth R.

The Knowledge Garden
pp. 76-84(9)
Authors: Crossley M.; Davies N.J.; McGrath A.J.; Rejman-Greene M.A.Z.

Family Life in the Digital Home — Domestic Telecommunications at the End of the 20th Century
pp. 85-97(13)
Authors: Anderson B.; McWilliam A.; Lacohee H.; Clucas E.; Gershuny J.

Developing an Infrastructure to Support Communities of Learning
pp. 98-110(13)
Authors: Tracey K.; Penn C.; Fowler C.J.H.

Exploring Trust in Flexible Working Using a New Model
pp. 111-119(9)
Authors: Warne D.; Holland C.P.

Real People Meeting Virtually Real People — a Review of Some Experiments in Shared Virtual Environments
pp. 120-127(8)
Author: Slater M.

Human Factors Evaluation Techniques to Aid Understanding of Virtual Interfaces
pp. 128-141(14)
Authors: Kalawsky R.S.; Bee S.T.; Nee S.P.

The Design and Evaluation of Dialogues for Interactive Voice Response Services
pp. 142-148(7)
Authors: Stentiford F.W.M.; Popay P.A.

Large-vocabulary Data-centric Dialogues
pp. 149-159(11)
Authors: Attwater D.J.; Whittaker S.J.

Effects of Prompt Style on User Responses to an Automated Banking Service Using Word-Spotting
pp. 160-171(12)
Authors: McInnes F.R.; Nairn I.A.; Attwater D.J.; Jack M.A.

Please Mind the Doors — Do Interface Metaphors Improve the Usability of Voice Response Services?
pp. 172-177(6)
Authors: Dutton R.T.; Foster J.C.; Jack M.A.

Towards Fluency-structured Dialogues with Natural Speech Input
pp. 178-186(9)
Authors: Attwater D.J.; Fisher J.S.; Greenhow H.R.

Inter-operator OSS Interface for Delivering Pan-European ATM VP Service
pp. 189-208(20)
Authors: Ranasinghe D.W.; Smith C.C.; Hatch C.B.; Beaumont S.C.; Kristiansen P.

Recent BT Patents
pp. 209-211(3)