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Volume 13, Number 2, June 2005

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Preface
pp. 189-192(4)
Authors: Lodder, Arno; Zeleznikow, John

The appropriate role of dispute resolution in building trust online
pp. 193-205(13)
Authors: Rule, Colin; Friedberg, Larry

Legitimacy and the Virtualization of Dispute Resolution
pp. 207-232(26)
Author: Mommers, Laurens

Persuasion Dialogue in Online Dispute Resolution
pp. 273-295(23)
Authors: Walton, Douglas; Godden, David

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