The General Motors' variation-reduction adviser: an example of grassroots knowledge management development

Authors: Morgan A.P.¹; Cafeo J.A.²; Gibbons D.I.¹; Lesperance R.M.¹; Sengir G.H.¹; Simon A.M.³

Source: International Journal of Intelligent Systems in Accounting, Finance & Management, Volume 11, Number 4, October 2002 , pp. 269-276(8)

Publisher: John Wiley & Sons, Ltd.

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Abstract:

One approach to developing knowledge management systems is to seed the system in key communities of practice and then encourage its customization and spread throughout the enterprise by local (‘grassroots’) initiative. This has the bene filig

t of worker buy-in and adaptation of the local systems to their work fllig

ows. The concept is that, in exchange for some loss of control and standardization, the grassroots systems will be used and appreciated and will grow into an enterprise-wide system. In this paper, we discuss this approach and how it is emerging in General Motors' Variation-Reduction Adviser, a manufacturing knowledgesharing and lessons-learned system. Copyright © 2003 John Wiley & Sons, Ltd.

Document Type: Research article

DOI: http://dx.doi.org/10.1002/isaf.236

Affiliations: 1: General Motors R&D Center, Manufacturing Systems Research Laboratory, Warren, MI, USA 2: General Motors R&D Center, Vehicle Development Research Laboratory, Warren, MI, USA 3: General Motors R&D Center, Electronics and Controls Integration Laboratory, Warren, MI, USA

Publication date: 2002-10-01

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