@article {:March 2008:1542-8672:4,
	title = "Medical Staff Communication: Cornerstone of Care CoordinationStandard MS.2.20",
	journal = "Joint Commission: The Source",
	volume = "6",
	year = "March 2008",
	abstract = "Read about methods for complying with Standard MS.2.20 and the importance of structured communication techniques to convey the proper information at the correct time to the correct people.",
	pages = "4-11(8)",
	url = "http://www.ingentaconnect.com/content/jcaho/jcts/2008/00000006/00000003/art00002"
}