Is Your Organization Linguistically Competent?: Providing effective interpreter services

Source: Joint Commission Perspectives on Patient Safety, Volume 6, Number 4, April 2006 , pp. 1-12(12)

Publisher: Joint Commission Resources

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Abstract:

Clear communication between caregivers and patients is crucial to safe, high-quality care, but more patients are considered to be limited English proficient (LEP). In addition, the LEP patient population is likely to continue growing. More than 10 million U.S. residents speak English poorly or not at all. This article describes how linguistic competence affects patient safety and offers strategies for implementing interpreter services.

Document Type: Research article

Publication date: 2006-04-01

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The Joint Commission Perspectives on Patient Safety gives readers how to information on analyzing and preventing errors in patient care. While this newsletter emphasizes prevention (a proactive approach), it also addresses the real-world issues of reacting to adverse events.
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