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The Joint Commission Urges Health Care Organizations to Focus on Achieving High Reliability

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This article summarizes an article published in the April 2011 issue of Health Affairs written by Dr. Mark Chassin, president, and Dr. Jerod Loeb, executive vice president, Health Care Quality Evaluation, both of The Joint Commission. Chassin and Loeb conclude that the U.S. health care industry has the ability to achieve and sustain consistent excellence in safety and quality. To achieve high reliability in health care, organizations need three components: leadership, safety culture, and Robust Process Improvement.

Document Type: Research Article

Publication date: May 1, 2011

More about this publication?
  • The Joint Commission Perspectives gives you the what, when, and how to help your organization stay up-to-date on The Joint Commission initiatives and maintain continuous standards compliance. Perspectives is your primary source of timely, readable, and useful information about changes to Joint Commission standards and requirements, the survey/review process, the scoring and decision process, patient safety initiatives, ORYX® performance measurement requirements, and much more.

    Please note that this title is published in 'magazine' style. Many sections begin on one page and finish on another page later in the issue. The number of pages shown on the table of contents is not necessarily the correct number of pages that will download.
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