Joint Commission Journal on Quality and Patient Safety

The New York City Palliative Care Quality Improvement Collaborative
pp. 307-316(10)
Authors: Gould, David A.; Lynn, Joanne; Halper, Deborah; Myers, Sarah K.; Simon, Lin; Holmes, Hollis

Medical Team Training: Applying Crew Resource Management in the Veterans Health Administration
pp. 317-325(9)
Authors: Dunn, Edward J.; Mills, Peter D.; Neily, Julia; Crittenden, Michael D.; Carmack, Amy L.; Bagian, James P.

The Validity of ICD-9-CM Codes in Identifying Postoperative Deep Vein Thrombosis and Pulmonary Embolism
pp. 326-331(6)
Authors: Zhan, Chunliu; Battles, James; Chiang, Yen-Pin; Hunt, David

Using Business Process Redesign to Reduce Wait Times at a University Hospital in the Netherlands
pp. 332-341(10)
Authors: Elkhuizen, Sylvia G.; Burger, Matthe P.M.; Jonkers, Rene E.; Limburg, Martien; Klazinga, Niek; Bakker, Piet J.M.

Reasons for After-Hours Calls by Hospital Floor Nurses to On-Call Physicians
pp. 342-349(8)
Authors: Bernstam, Elmer V.; Pancheri, Karen K.; Johnson, Constance M.; Johnson, Todd R.; Thomas, Eric J.; Turley, James P.

Benefits of a Rapid Response System at a Community Hospital
pp. 350-354(5)
Author: Gessner, Patty

The Change Calendar: A Tool to Prevent Change Fatigue
pp. 355-360(6)
Author: Valusek, John R.