@article {Sobo:September 2002:1553-7250:498,
	author = "Sobo, Elisa J.",
	author = "Billman, Glenn",
	author = "Lim, Lillian",
	author = "Murdock, J. Wilken",
	author = "Romero, Elvia",
	author = "Donoghue, Donna",
	author = "Roberts, William",
	author = "Kurtin, Paul S.",
	title = "A Rapid Interview Protocol Supporting Patient-Centered Quality Improvement: Hearing the Parent's Voice in a Pediatric Cancer Unit",
	journal = "Joint Commission Journal on Quality and Patient Safety",
	volume = "28",
	year = "September 2002",
	abstract = "The authors describe a step-by-step process for training inteviewers in the context of a study conducted to identify parents' concerns about medication administration.",
	pages = "498-509(12)",
	url = "http://www.ingentaconnect.com/content/jcaho/jcjqs/2002/00000028/00000009/art00006"
}