A Rapid Interview Protocol Supporting Patient-Centered Quality Improvement: Hearing the Parent's Voice in a Pediatric Cancer Unit

Authors: Sobo, Elisa J.; Billman, Glenn; Lim, Lillian; Murdock, J. Wilken; Romero, Elvia; Donoghue, Donna; Roberts, William; Kurtin, Paul S.

Source: Joint Commission Journal on Quality and Patient Safety, Volume 28, Number 9, September 2002 , pp. 498-509(12)

Publisher: Joint Commission Resources

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Abstract:

The authors describe a step-by-step process for training inteviewers in the context of a study conducted to identify parents' concerns about medication administration.

Document Type: Research article

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