Joint Commission Journal on Quality and Patient Safety

Editor's Note
pp. 471-471(1)
Author: Berman, Steven

Microsystems in Health Care: Part 1. Learning from HighPerforming Front-Line Clinical Units
pp. 472-493(22)
Authors: Nelson, Eugene C.; Batalden, Paul B.; Huber, Thomas p.; Mohr, Julie J.; Godfrey, Marjorie M.; Headrick, Linda A.; Wasson, John H.

Microsystems as Practical Neopragmatism and "Strong Poetry": Comments from the Microsystem Series Editor–and Microsystem Student
pp. 494-495(2)
Author: Espinosa, James

Microsystem Management as a Promising New Methodology for Improving the Cost and Quality of Health Care
pp. 495-496(2)
Author: Quinn, James Brian

Senior Leaders' Role in Improving the Performance of the Front-Line Delivery Units
pp. 496-497(2)
Authors: Marren, Joan; Hess, Ann Marie R.

A Rapid Interview Protocol Supporting Patient-Centered Quality Improvement: Hearing the Parent's Voice in a Pediatric Cancer Unit
pp. 498-509(12)
Authors: Sobo, Elisa J.; Billman, Glenn; Lim, Lillian; Murdock, J. Wilken; Romero, Elvia; Donoghue, Donna; Roberts, William; Kurtin, Paul S.

Assessing Consumer Perceptions of Inpatient Psychiatric Treatment
pp. 510-526(17)
Authors: Eisen, Susan V.; Wilcox, Marsha; Idiculla, Thomas; Speredelozzi, Alexander; Dickey, Barbara