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The Joint Commission Journal on Quality and Patient Safety will be published by Elsevier beginning in 2017! For readers who receive access to the journal through their institutions, the journal can now be found on ScienceDirect ( For librarians looking to subscribe to the journal for their institutions please contact your Elsevier Account Manager or visit for more information. All other readers, please visit to subscribe to the journal or to claim your access for an existing subscription.

Publisher: Joint Commission Resources

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Volume 28, Number 2, February 2002

The Evolution of Quality Management in State Medicaid Agencies: A National Survey of States with Comprehensive Managed Care Programs
pp. 72-82(11)
Authors: Landon, Bruce E.; Huskamp, Haiden A.; Tobias, Carol; Epstein, Arnold M.


Using the Internet to Teach Consumers about Quality Care
pp. 83-89(7)
Authors: Oermann, Marilyn H.; Lesley, Marsha; Kuefler, Susan Frances


Using Control Charts to Assess Performance Measurement Data
pp. 90-101(12)
Authors: Lee, Kwan; McGreevey, Christine


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