Joint Commission Journal on Quality and Patient Safety

Lessons from Experienced Guideline Implementers: Attend to Many Factors and Use Multiple Strategies
pp. 171-188(18)
Authors: Solberg, Leif I.; Brekke, Milo L.; Fazio, Charles J.; Fowles, Jinnet; Jacobsen, Diane N.; Kottke, Thomas E.; Mosser, Gordon; O'connor, Patrick J.; Ohnsorg, Kris A.; Rolnick, Sharon J.

Developing Performance Indicators That Reflect an Expanded View of Health: Findings from the Use of an Innovative Methodology
pp. 189-202(14)
Authors: Sofaer, Shoshanna; Gruman, Jessie; Connaughton, Suzanne; Grier, Reed; Maule, Catherine

Measuring Antidepressant Prescribing Practice in a Health Care System Using Administrative Data: Implications for Quality Measurement and Improvement
pp. 203-216(14)
Authors: Kerr, Eve A.; McGlynn, Elizabeth A.; Van Vorst, Krista A.; Wickstrom, Steven L.

Developing a Patient Complaint Tracking System to Improve Performance
pp. 217-226(10)
Authors: Allen, Lisa W.; Creer, Emily; Leggitt, Mark

To Err Is Human: An Interview with the Institute of Medicine's Linda Kohn
pp. 227-234(8)
Author: Loeb, Jerod