Publisher: John Benjamins Publishing Company

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Volume 14, Number 2, 2004

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A test of a cultural model of conflict styles
pp. 197-222(26)
Authors: Kim, Min-Sun; Lee, Hye-ryeon; Kim, In Duk; Hunter, John E.

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Culture and rapport promotion in service encounters: Protecting the ties that bind
pp. 245-260(16)
Authors: Chan, Stanley Kam-Chung; Bond, Michael; Spencer-Oatey, Helen; Rojo-Laurilla, Mildred A.

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Face in Chinese, Japanese, and U.S. American cultures
pp. 261-297(37)
Author: Yabuuchi, Akio

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contents of volume 14
pp. 369-370(2)

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