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Managed Print Services: Technology and Solutions

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Abstract:

Managed Print Services (MPS) represents an exciting growth segment for the print industry with an estimated global market of over 25 billion by 2014 (InfoTrends). More than just supplies and service contracts, MPS offers a holistic solution to the management of output technologies and workflows for organizations and companies of all sizes. MPS drives business process innovation by helping customers better manage the volume of documents flowing through their organization – and the costs associated with printing, sharing and updating them.

From small businesses to global enterprises, MPS optimizes the configuration of increasingly heterogeneous print output infrastructures, while delivering change management support so customers can successfully adapt to new technology and streamlined work processes. The depth and breadth of the delivery of complex MPS solutions requires a high degree of business process automation delivered by specialized software tools to smoothly integrate and orchestrate efficient service delivery processes.

The objective of this talk is to provide an overview of the key MPS processes and a survey of benchmark technology approaches used by leading OEM and application providers to address customer needs. The talk includes an up-to-the-minute overview of the methods, processes and technologies that are refocusing the print industry towards a service orientation, convergence with ITO and next generation commercial applications such as Cloud Print, Print as a Service and Hardware as a Service.

Document Type: Research Article

Publication date: 2011-01-01

More about this publication?
  • For more than 30 years, IS&T's series of digital printing conferences have been the leading forum for discussion of advances and new directions in 2D and 3D printing technologies. A comprehensive, industry-wide conference that brings together industry and academia, this meeting includes all aspects of the hardware, materials, software, images, and applications associated with digital printing systems?particularly those involved with additive manufacturing and fabrication?including bio-printing, printed electronics, page-wide, drop-on-demand, desktop and continuous ink jet, toner-based systems, and production digital printing, as well as the engineering capability, optimization, and science involved in these fields. In 2016, the conference changed its name formally to Printing for Fabrication to better reflect the content of the meeting and the evolving technology of printing.

    Please note: For purposes of its Digital Library content, IS&T defines Open Access as papers that will be downloadable in their entirety for free in perpetuity. Copyright restrictions on papers vary; see individual paper for details.

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