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This study reviews the literature on the link between working conditions, safety and health, skills development and productivity in small and medium-sized enterprises, revealing evidence of an association between good workplace practices and various types of positive enterprise-level outcomes, including reduced employee turnover and improved profitability.

Publisher: International Labour Organization (ILO) in association with GSE Research

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Free Content Premilinary Material
pp. i-x(10)
Authors: Croucher, Richard; Stumbitz, Bianca; Quinlan, Michael; Vickers, Ian

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Free Content Executive summary
pp. 1-4(4)
Authors: Croucher, Richard; Stumbitz, Bianca; Quinlan, Michael; Vickers, Ian

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Introduction
pp. 5-7(3)
Authors: Croucher, Richard; Stumbitz, Bianca; Quinlan, Michael; Vickers, Ian

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Method
pp. 9-10(2)
Authors: Croucher, Richard; Stumbitz, Bianca; Quinlan, Michael; Vickers, Ian

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Theoretical framework: Working conditions and enterprise outcomes
pp. 11-14(4)
Authors: Croucher, Richard; Stumbitz, Bianca; Quinlan, Michael; Vickers, Ian

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International literature review: The relationship between improving working conditions and enterprise-level outcomes in SMEs
pp. 15-48(34)
Authors: Croucher, Richard; Stumbitz, Bianca; Quinlan, Michael; Vickers, Ian

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Conclusion
pp. 49-50(2)
Authors: Croucher, Richard; Stumbitz, Bianca; Quinlan, Michael; Vickers, Ian

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Free Content Preliminary Material
pp. 51-93(43)
Authors: Croucher, Richard; Stumbitz, Bianca; Quinlan, Michael; Vickers, Ian

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