Mapping the terrain of hospital work: technological constraints on work design and redesign
Authors: Birnbaum, Dee; Somers, Mark John
Source: International Journal of Technology Management, Volume 15, Numbers 3-4, August 1998 , pp. 359-380(22)
Publisher: Inderscience Publishers
Abstract:Cross‐occupational task structures in hospitals were used to study the organisation of hospital work. The notion of a terrain or topography of work was introduced to understand task level technologies and to capture boundaries and areas for negotiation among occupational groups. Implications for the reorganisation of hospital work were considered, especially in light of changing work structures and new technologies in hospital settings.
Document Type: Research Article
Affiliations: Economics and Business, Rhodes College, Memphis, TN 38112, USA. School of Industrial Management, New Jersey Institute of Technology, Newark, NJ 07102, USA
Publication date: August 1998