International Journal of Services Technology and Management

Dynamic service innovation capability, radical service innovation and open business models
pp. 229-242(14)
Author: Cheng, Colin

Factors of successful innovation in services
pp. 243-261(19)
Authors: Ropret, Marko; Fatur, Peter; Rodman, Karmen; Likar, Borut

Performance and growth dynamics in young service firms: an exploratory study
pp. 262-279(18)
Authors: Biga-Diambeidou, Mahamadou; Nlemvo, Frédéric

Evaluation of design for service innovation curriculum: validation framework and preliminary results
pp. 280-297(18)
Author: Kim, Sun K.

Managing commitment to customer in the public sector: highlight the role of the supervisor
pp. 298-317(20)
Authors: Paillé, Pascal; Morin, Denis; Grima, François

Management control of service innovation activities: an exploratory investigation of best practice
pp. 318-336(19)
Author: Aas, Tor Helge

Rule-based service charging method for composite services
pp. 337-355(19)
Authors: Zheng, Xiaolin; Lin, Zhen; Wang, Jianyue; Bei, Yijun