International Journal of Services Technology and Management

Service performance improvement by using RFID-enabled goods traceability data: a case study
pp. 310-325(16)
Authors: Inaba, T.; Miyazaki, S.

Productivity impacts of mobile office service
pp. 326-342(17)
Author: Vuolle, Maiju

An evaluation methodology for the tangible and intangible assets of city-regions: the 6K1C framework
pp. 343-359(17)
Authors: Velibeyoglu, Koray; Yigitcanlar, Tan

Identifying factors affecting public service productivity
pp. 360-375(16)
Author: Jaaskelainen, Aki

Understanding value created by KIBS: a business customer perspective
pp. 376-390(15)
Authors: Sole, Francesco; Carlucci, Daniela

White-collar worker productivity: challenges in Finland
pp. 391-405(15)
Authors: Kujansivu, Paula; Oksanen, Liisa