International Journal of Services and Standards

Establishing standards for wireless security in a security-conscious world
pp. 263-276(14)
Author: Smith, Alan D.

Internet and e-commerce service adoption by the Slovenian travel agencies: a comparative view
pp. 277-288(12)
Authors: Kribel, Zvonko; Bojnec, Stefan

Government expenditure decision-making under fuzzy relations
pp. 289-298(10)
Authors: Wu, Wen-Hung; Lu, Hui-Ling; Huang, Deng-Yuan

K C model of three customer-contact dimensions: an exploratory hospital field test
pp. 299-311(13)
Authors: Smith, William L.; Chowdhury, Mohammad

A holistic method for finding out critical features of industry maintenance services
pp. 312-325(14)
Authors: Ranta, Juha-Matti; Takala, Josu

Proposed model for performance measurement standards
pp. 326-351(26)
Authors: Phusavat, Kongkiti; Manaves, Pugdee; Takala, Josu

Applying ISO 17799:2005 in information security management
pp. 352-373(22)
Authors: Lee, Ming-Chang; Chang, To