International Journal of Services Operations and Informatics

A map-based decision-support system for delivery planning
pp. 1-17(17)
Authors: Wong, Jacky C.F.; Fung, Paul T.W.; Cheng, Chun-Hung; Leung, Janny M.Y.

A use-case driven approach to systematic functional decomposition: a case of the biopsy procedure in breast cancer treatment
pp. 18-37(20)
Authors: Park, Namkyu; Youn, Cheong; Ellis, R. Darin

Measuring efficiency of small and medium-sized manufacturing enterprises using partial least squares
pp. 38-52(15)
Authors: Ahmad, Norita; Piovoso, M.J.

Investigate the feasibility of traffic speed estimation using cell phones as probes
pp. 53-64(12)
Authors: Qiu, Zhi-Jun; Cheng, Peng; Ran, Bin

Jointed inventory model on ordering and pricing: an extension for the newsboy model
pp. 65-80(16)
Authors: Liu, Bin; Qiu, Robin G.; Liu, Sifeng; Chen, Jian

A framework for integrated manufacturing and product service system: integrating service operations into product life cycle
pp. 81-101(21)
Authors: Lee, Hui Mien; Lu, Wen Feng; Song, Bin; Shen, Zhiqi; Yang, Zhonghua; Gay, Robert Kheng Leng