International Journal of Sport Management and Marketing

Measuring customer service quality of English public sport facilities
pp. 229-252(24)
Authors: Liu, Yi-De; Taylor, Peter; Shibli, Simon

ADVENTUREQUAL: an extension of the SERVQUAL conceptual gap model in young people's outdoor adventure
pp. 253-276(24)
Author: Donne, Keith

The mediating role of place attachment on the relationship between service quality and loyalty in the context of skiing
pp. 277-291(15)
Authors: Theodorakis, Nicholas D.; Tsigilis, Nikolaos; Alexandris, Kostas

Model of service quality in event sport tourism: development of a scale
pp. 292-307(16)
Authors: Shonk, David J.; Chelladurai, Packianathan

A decade of quality and performance management in Flemish organised sport
pp. 308-329(22)
Authors: Hoecke, Jo Van; Knop, Paul De; Schoukens, Hugo