Erosion of a dental specialist's referral network: an economic loss template for cyber‐defamation
Author: Vamosi, Michael H. Slotkin; Alexander R.
Source: International Journal of Management and Decision Making, Volume 11, Numbers 5-6, October 2011 , pp. 344-357(14)
Publisher: Inderscience Publishers
Abstract:Cyber‐defamation of physicians is increasingly common and the viral capability of the internet entails that cyber‐defamation carries great potential for sizable professional harm. Accordingly, an important research question involves how to determine the business losses associated with internet libel of medical specialists. Because of the relative newness of these cases, and the nascent state of the literature, a framework for assessing damages is posited through the dissemination of a related case study; namely, the unravelling of a dental‐specialty partnership in which a junior associate departs and the incumbent specialist subsequently experiences an economic contraction. The key insight linking the approaches is that cyber‐defamation, like an unraveled partnership, will manifest itself in the erosion of patient referrals and associated procedures. Thus, while the antecedent for the economic contraction differs, the techniques forwarded in this study's loss assessment are utilised in establishing an approach for estimating cyber‐defamation damages.
Document Type: Research Article
Affiliations: College of Business, Florida Institute of Technology, 150 West University Boulevard, Melbourne, FL 32901, USA.
Publication date: October 1, 2011
- The general themes of the International Journal of Management and Decision Making seek to develop our understanding of organisational decision making and the technology used to support the decision process. A particular purpose is to consider management processes in international and cross-cultural contexts and to secure international inputs and comparisons. The International Journal of Management and Decision Making aims to provide a new venue for high quality papers focusing on the analytical and empirical study of management processes in private and public sector organisations - including
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