A qualitative analysis on cross-culture communication and its context perception in collaborative work processes
Author: Liu, Zi
Source: International Journal of Internet Manufacturing and Services, Volume 2, Number 2, 24 February 2010 , pp. 156-165(10)
Publisher: Inderscience Publishers
Abstract:In this paper, we present a strategy study on cross-culture communications in a collaborative work. On the basis of defining several concepts about languages and media, low-context and high-context communications, a logic framework to implement the cross-culture communications is outlined and a flowchart of apperceiving and understanding the useful information from cross-culture communication processes is illustrated. In order to cut down the misunderstandings generated by using languages and various media, we also qualitatively analyse potential factors to influence the successful cross-culture communication in a collaborative work by means of using fish-bone charts. The final purpose of this research is to build operational guideline to support the cross-culture-communication-driven collaborative work.
Keywords: TECHNICAL JOURNALS; Design and Product Development; COMPUTING AND MATHEMATICS JOURNALS; Internet and Web Services; TECHNICAL JOURNALS; Materials and Manufacturing; MANAGEMENT JOURNALS; Operational Management, Marketing and Services
Document Type: Research article
Publication date: 2010-02-24
- The objectives of International Journal of Internet Manufacturing and Services are to establish an effective channel of communication between academy, industry and others concerned with Internet/Web based manufacturing science and technologies, services theory and methods on Internet, and corresponding management issues. It also aims to promote and coordinate the developments in the areas mentioned above. The international dimension is emphasised in order to overcome cultural and national barriers and to meet the needs of accelerating technological and ecological changes in global manufacturing, services and management.
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