When medicine fails: evaluating website quality for interpretation of uncertain diagnoses
Source: International Journal of Healthcare Technology and Management, Volume 9, Number 1, 25 January 2008 , pp. 19-38(20)
Publisher: Inderscience Publishers
Abstract:To date there has been little agreement on standardised methods for conducting health website quality assessments. One useful approach would be to identify the information consumers are more likely to use in personal health assessments or self care, relative to traditional provider‐based information. Ranking of such information might serve to better identify associated benefits or dangers for healthcare consumers. In areas of clinical uncertainty, for example, greater risk (or potential reward) might be attributed to websites where consumers might be more likely to avoid their provider's opinion about such information. For illustration purposes, in this exploratory study we examine web‐based content within a longstanding area of uncertainty for consumers, the diagnosis and treatment of rheumatism. More refined analysis of web‐based resources in such a specified, hierarchical domain can provide important clues related to the strategies of healthcare consumers.
Keywords: HEALTHCARE AND LEISURE JOURNALS; Healthcare and Medical Engineering; MANAGEMENT JOURNALS; PUBLIC POLICY AND ADMINISTRATION JOURNALS; Policy and Organisational Management; Public Policy and Public Services
Document Type: Research Article
Affiliations: 1: The Center for Technology Assessment, 114 Henderson HHD, Pennsylvania State University, University Park, PA 16802, USA. 2: School of Information Science and Technology, Pennsylvania State University, University Park, PA 16802, USA
Publication date: 2008-01-25
- The International Journal of Healthcare Technology and Management is a new series emerging from the International Journal of Technology Management. It provides an international forum and refereed authoritative sources of information in the fields of management, economics and the management of technology in healthcare.
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