Hospital profitability crisis: an integrated process and technology solution
Source: International Journal of Healthcare Technology and Management, Volume 6, Number 2, 4 August 2004 , pp. 158-172(15)
Publisher: Inderscience Publishers
Abstract:Hospitals around the globe face a profitability crisis that ultimately threatens the quality of healthcare provided to patients. While a variety of factors have been attributed to this profitability crisis, key internal causes include the failure of process design and the healthcare technology solution to keep up with changing demand, environmental and governmental regulations, and lack of integration of disparate systems. This paper examines these issues with regard to ambulatory payment classification (APC) the scheme that drives hospital billing systems and an integrated technology solution. Two scenarios are provided illustrating a non‐integrated/manual hospital and an integrated process and information system. Learning points, process flowcharts, and real‐world examples are used to demonstrate potential gains from the integrated technology solution.
Keywords: HEALTHCARE AND LEISURE JOURNALS; Healthcare and Medical Technology and Management; MANAGEMENT JOURNALS; PUBLIC POLICY AND ADMINISTRATION JOURNALS; Policy and Organisational Management; Public Policy and Public Services
Document Type: Research Article
Publication date: 2004-08-04
- The International Journal of Healthcare Technology and Management is a new series emerging from the International Journal of Technology Management. It provides an international forum and refereed authoritative sources of information in the fields of management, economics and the management of technology in healthcare.
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