The vendors' perspective on the choice process of IP telephony

Authors: Constantiou, Ioanna D.¹; Papazafeiropoulou, Anastasia²

Source: International Journal of Entrepreneurship and Innovation Management, Volume 9, Numbers 1-2, 16 March 2009 , pp. 174-189(16)

Publisher: Inderscience Publishers

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Abstract:

The emergence of IP telephony as a lower-priced alternative to fixed-line telephony has created a new market in the telecommunications industry. This paper presents a study of vendors' views on the key value elements of IP telephony affecting the diffusion process. The major national IP telephony vendors of a technologically advanced market - Denmark - are interviewed. The results indicate that IP telephony vendors acknowledge the importance of price, and underline physical and information investments as the main challenges. However, the vendors have shifted their attention to the development of value added services such as video telephony for business users.

Keywords: MANAGEMENT JOURNALS; Entrepreneurship, Innovation and SMEs

Document Type: Research article

DOI: http://dx.doi.org/10.1504/IJEIM.2009.023851

Affiliations: 1: Department of Informatics, Copenhagen Business School, Howitzvej 60, DK 2000, Frederiksberg, Denmark. 2: School of Information Systems and Mathematics, Brunel University, Uxbridge, UB8 3PH, UK

Publication date: 2009-03-16

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The International Journal of Entrepreneurship and Innovation Management provides a refereed and authoritative source of information and international forum in the field of Entrepreneurship and Innovation Management and related topics. It offers an interface between entrepreneurship and innovation, as well as business corporate strategy and government economic policy.
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