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International Journal of Electronic Customer Relationship Management
ISSN 1750-0664
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The aim of the International Journal of Electronic Customer Relationship Management is to provide an international forum and refereed reference in the field of electronic customer relationship management (ECRM). It also proposes and fosters discussion on the interaction, collaboration, partnership and cooperation between small and medium sized enterprises (SMEs) and larger enterprises in a customer relationship. More innovative analysis and better understanding of the complexity involved in a customer relationship are essential in today's global businesses.
Publisher: Inderscience Publishers
19 issues
are available electronically
- Volume 5
- Numbers 3-4, January 2011
- Number 2, July 2011
- Number 1, April 2011
- Volume 4
- Number 4, October 2010
- Number 3, 11 October 2010
- Number 2, 26 February 2010
- Number 1, 2 February 2010
- Volume 3
- Number 4, 18 November 2009
- Number 3, 22 August 2009
- Number 2, 18 May 2009
- Number 1, 7 April 2009
- Volume 2
- Number 4, 4 November 2008
- Number 3, 22 September 2008
- Number 2, 16 August 2008
- Number 1, 16 July 2008
- Volume 1
- Number 4, 18 June 2008
- Number 3, 14 April 2008
- Number 2, 2 December 2007
- Number 1, 5 July 2007
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