Developing a measure of collective awareness in virtual teams
Source: International Journal of Business Information Systems, Volume 2, Number 4, 22 February 2007 , pp. 413-425(13)
Publisher: Inderscience Publishers
Abstract:Collective awareness has been advocated as critical to the successful introduction and use of groupware systems and therefore in supporting virtual collaboration. To date, however, no study has attempted to develop a scale for measuring the awareness levels in the context of virtual teams. In this paper, we report on the development of a measurement scale that captures the degree of collective awareness in virtual teams. The instrument measures two dimensions of awareness: activity awareness and social awareness. We follow a rigorous empirical scale development process to create a bidimensional measurement scale that exhibits satisfactory levels of reliability and validity. The classic indicators of validation confirm the inclusive nature of collective awareness based on the two dimensions suggested. The instrument should prove useful to virtual teams as it provides an aggregate measure of the degree of their awareness. This instrument equally facilitates an evaluation of interactive systems' user-friendliness, based on their ability to maintain user awareness.
Document Type: Research article
Publication date: 2007-02-22
- The main objectives of the International Journal of Business Information Systems are to promote the research and practice of new strategies, tools, techniques and technologies for the design, development and implementation of BIS. This will help improving the organisational competitiveness in both service and manufacturing industries around the world. The International Journal of Business Information Systems aims to help professionals working in the field of BIS, academic educators, industry consultants, and practitioners to contribute, to disseminate and to learn from each other's work. The global dimension is emphasised to overcome cultural and national barriers and to meet the accelerating technological changes and changes in global economy. The International Journal of Business Information Systems aims to act as a forum for exchanging innovative ideas and sharing research and practical experiences in BIS. The International Journal of Business Information Systems will publish high quality articles in all areas of BIS.
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