ISO 9001: The Hong Kong Experience for Engineering Firms
Abstract:The ISO 9000 standard series was introduced in 1987, with revisions published in 1994. The purpose of the research which resulted in the present paper was to collect objective and representative evidence of the practicability of applying ISO 9001 to consulting engineering services in Hong Kong. In the course of the research, a total of ten consulting firms were selected to investigate their experience from operating a QMS according to ISO 9001. The survey was conducted in two phases between November 1995 and January 1996. The first phase was to evaluate the shortcomings of ISO 9001 for consulting engineering process. The second phase was to determine the experience of installing and implementing a QMS to ISO 9001 from the firms participating in the survey.
Document Type: Research Article
Publication date: February 1, 1997
Structural Engineering International (SEI), the quarterly Journal of IABSE, published since 1991, is the leading international journal of structural engineering dealing with all types of structures and materials. SEI offers its readers a unique blend of short profiles on recent structures, and longer, in-depth technical articles on research, development, design, construction and maintenance. Articles are written by practicing engineers and academia from around the world and reflect the high standards of IABSE. IABSE Peer Review stamps are given to papers that have passed through a highly selective review process and demonstrate a significant contribution to the state of structural engineering knowledge.To recognise contributions of the highest quality, an Outstanding Paper Award is presented each year.
SEI is printed in Switzerland; ISSN 1016-8664; E-ISSN 1683-0350
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