A Checklist for Crew Resource Management Training

Authors: Salas, Eduardo; Wilson, Katherine A.; Burke, C. Shawn; Wightman, Dennis C.; Howse, William R.

Source: Ergonomics in Design: The Quarterly of Human Factors Applications, Volume 14, Number 2, Spring 2006 , pp. 6-15(10)

Publisher: Human Factors and Ergonomics Society

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Ergonomics in Design: The Quarterly of Human Factors Applications is intended to serve the needs of practicing human factors/ergonomics professionals who are concerned with the usability of products, systems, tools, and environments. It provides up-to-date demonstrations of the importance of HF/E principles in design and implementation. Articles, case studies, anecdotes, debates, and interviews focus on the way in which HF/E research and methods are applied in the design, development, prototyping, test and evaluation, training, and manufacturing processes of a product or system.
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Abstract:

Crew resource management (CRM) training was developed more than 20 years ago, yet we still do not know its impact on safety. One reason might be that a simple, practical, scientifically based tool is lacking that outlines the critical steps to be taken when designing, implementing, and evaluating CRM training. In this article, we provide such a tool: a checklist to help CRM training designers and others throughout the process. We take a systematic approach to provide this heuristic as a means to shaping the thinking, design, delivery, implementation, and evaluation of CRM training.

Keywords: TEAM TRAINING; CRM TRAINING; AVIATION TRAINING; SAFETY; TRAINING DESIGN

Document Type: Research article