The age of rage

Author: Mallinder, Lorraine

Source: Above the Clouds: A Guide to Trends Changing the Way we Work, Issue data not provided , pp. 204-219(16)

Publisher: Greenleaf Publishing in association with GSE Research

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Abstract:

Scenario: you've waded through check-in, dealt with some pretty surly airport officials and survived a bumpy take-off that left your stomach churning halfway down the runway. After a less than satisfactory lunch, you are finally settling back for the in-flight film when ‘Wait a minute, what's that commotion?’ A stale bread roll goes flying through the dry air, followed by an empty Cabernet Sauvignon bottle and yelled demands for some ‘proper booze’. You glance nervously at the emergency exit, remembering that article you'd read the month before about the guy who …

Document Type: Research Article

DOI: http://dx.doi.org/10.9774/GLEAF.978-1-909493-60-5_14

Publication date: March 10, 2006

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  • Above the Clouds: A Guide to Trends Changing the Way we Work
    Some of us work to live. Some of us live to work. Some of us, by design or default, don't work at all. Whatever your position, as a stakeholder in today's society, there is no avoiding the complex web that is the world of work. Everyone is affected to some degree by issues such as stress and work-life balance, teleworking, offshoring, stakeholder democracy, globalisation -- the list goes on. But, as things continue to change at an ever-faster rate, what can we expect work to look like in the next five, ten, or twenty years? Above the Clouds is the result of a future studies project carried out by the European Foundation for Quality Management (EFQM), a not-for profit foundation that promotes excellence in European business. The project aimed to identify trends that will have an impact on the world of work over the coming decade.
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