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We have never had more freedom to acquire information to make decisions, and organizations have never been so pressed to demonstrate accountability as they communicate with better informed customers and users. People who work IN an organization must also work FOR the organization to accomplish its mission. In this environment, humans are no longer just a resource; they are the reason an organization exists. New constructs are needed to ensure this human-centered paradigm shift.

Publisher: Greenleaf Publishing in association with GSE Research

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Articles

Free Content Preliminary Material
pp. i-xvi(16)
Author: Lepeley, Maria-Teresa

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Preface
pp. xvii-xx(4)
Author: Lepeley, Maria-Teresa

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A long-overdue paradigm shift
pp. 1-21(21)
Author: Lepeley, Maria-Teresa

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Human-Centered Management (HCM): Roots and evolution
pp. 22-40(19)
Author: Lepeley, Maria-Teresa

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Disruptions: Challenges or opportunities?
pp. 41-72(32)
Author: Lepeley, Maria-Teresa

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Pillar one: Human capital
pp. 73-89(17)
Author: Lepeley, Maria-Teresa

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Pillar two: Disruption resilience
pp. 90-100(11)
Author: Lepeley, Maria-Teresa

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Pillar three: Talent management
pp. 101-109(9)
Author: Lepeley, Maria-Teresa

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Pillar four: Agility
pp. 110-130(21)
Author: Lepeley, Maria-Teresa

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SQ foundations model
pp. 131-141(11)
Author: Lepeley, Maria-Teresa

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The fifth pillar: Sustainable Quality (SQ)
pp. 142-149(8)
Author: Lepeley, Maria-Teresa

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7 Management Areas and 35 Assessment Elements
pp. 150-197(48)
Author: Lepeley, Maria-Teresa

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Organization Improvement Report (OIR)
pp. 198-201(4)
Author: Lepeley, Maria-Teresa

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Free Content Supplementary Material
pp. 202-202(1)
Author: Lepeley, Maria-Teresa

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