The 13 Key Performance Indicators for Highly Effective Teams
An organisation's most important asset is its people. And critical to an organisation's success is the extent to which its people interact effectively -- both with each other as team members and with the wider organisation. This is why managing teams has become a key area for a growing number of organisations around the world. While many organisations are world-class at managing their materials and machinery, they fall short in managing the human side of their activities. This book outlines the challenges faced by both team leaders and team members in 21st-century workplaces. It proposes 13 key performance or 'team health' indicators for highly effective teams based on research data collected from a large range of industry sectors, team sizes and organisations in the UK.