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IFC - Editorial Board
Linking consumer perception to preference of retail stores: an empirical assessment of the multi-attributes of store image
Thang, D.C.L.; Tan, B.L.B.
An investigation of self-concept: actual and ideal self-congruence compared in the context of service evaluation
Ekinci, Y.; Riley, M.
Community and managerial predictors of performance in small rural US retail and service firms
Miller, N.J.; Besser, T.L.; Gaskill, L.R.; Sapp, S.G.
The impact of need for social affiliation and consumer relationship proneness on behavioural intentions: an empirical study in a hairdresser's context
Bloemer, J.; Odekerken-Schroder, G.; Kestens, L.
Food retailing, now and in the future. A consumer perspective
Geuens, M.; Brengman, M.; S'Jegers, R.
The role of pure and quasi-moderators in services: an empirical investigation of ongoing customer-service-provider relationships