Journal of Retailing and Consumer Services

Author Index, Volume 8, 2001
pp. VII-VII(1)

Contents of Volume 8, 2001
pp. III-V(3)

Antecedents and consequences of consumer value assessments: implications for marketing strategy and future research
pp. 299-310(12)
Author: Jensen H.R.

The validation of the generic service quality dimensions: an alternative approach
pp. 311-324(14)
Author: Ekinci Y.

Deriving performance indicators from models of multipurpose shopping behavior
pp. 325-334(10)
Authors: Arentze T.A.; Timmermans H.J.P.

The effect of variety-seeking on customer retention in services
pp. 335-345(11)
Authors: Berne C.; Mugica J.M.; Jesus Yague M.

Value-added annual shareholders meetings: reflections on people's capitalism at Wal-Mart
pp. 347-349(3)
Author: Aggarwal R.