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Publisher: Elsevier

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Volume 8, Number 1, January 2001

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Service quality in supermarket retailing: identifying critical service experiences
pp. 1-14(14)
Authors: Vazquez R.; Rodrguez-Del Bosque I.A.; Ma Daz A.; Ruiz A.V.

Shopping satisfaction for domestic tourists
pp. 15-27(13)
Authors: Turner L.W.; Reisinger Y.

Towards an understanding of European grocery supply chains
pp. 29-36(8)
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Retail market share and saturation
pp. 37-45(9)
Author: O'Kelly M.

A theoretical study on optimal inventory-taking frequency for retailing
pp. 47-52(6)
Authors: Sandoh H.; Shimamoto H.

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pp. 57-58(2)
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