Journal of Retailing and Consumer Services

Consumer misbehaviour - Promiscuity or loyalty in grocery shopping
pp. 73-81(9)
Authors: McGoldrick P.J.; Andre E.

On the perceived dynamics of retail service quality
pp. 83-88(6)
Authors: de Ruyter K.; Wetzels M.

Personal values and complaint behaviour - The case of Singapore consumers
pp. 89-97(9)
Authors: Kau A.K.; Serene L.

Consumer logistics as a basis for segmenting retail markets - An exploratory inquiry
pp. 99-107(9)
Authors: Granzin K.L.; Painter J.J.; Valentin E.K.

Monitoring and analysis of a retail trading area by a card information/GIS approach
pp. 109-115(7)
Author: Kohsaka H.

Forecasting restaurant sales using self-selectivity models
pp. 117-128(12)
Authors: Morgan M.S.; Chintagunta P.K.

Case study - Relationship concept and customer services: a case study of corporate banking
pp. 129-134(6)
Authors: Mehta S.C.; Tambe H.

Software review - HIELOW: Hierarchical Logit for Windows
pp. 135-137(3)
Authors: Dellaert B.; van der Waerden P.