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The effects of alternative information availability on consumer decision strategies for professional services - A cross-cultural perspective
King, M.F.; Hill, D.J.
The mediating influence of pleasure and arousal on layout and signage effects - Comparing more and less customized retail services
Swee, H.A.; Siew, M.L.; Lim, J.
Consumer activity pattern choice - Development and test of stage-dependent conjoint choice experiments
dellaert, B.; Borgers, A.; Timmermans, H.
Retail service quality and perceived value - A comparison of two models
Sweeney, J.C.; Soutar, G.N.; Johnson, L.W.
Effects of the economic transformation process on the structure and locations of retailing in East Germany