Publisher: Elsevier

Related content
Volume 18, Number 4, June 2000

< previous issue | all issues | next issue >

Favourites:Add to Favourites

Service recovery: a framework and empirical investigation
pp. 387-400(14)
Authors: Miller, J.L.; Craighead, C.W.; Karwan, K.R.

Favourites:Add to Favourites

Flexible bed allocation and performance in the intensive care unit
pp. 427-443(17)
Authors: Seung-Chul, K.; Ira, H.; Karl, K.; Thomas, A.

Favourites:Add to Favourites

Predicting safe employee behavior in the steel industry: Development and test of a sociotechnical model
pp. 445-465(21)
Authors: Brown, K.A.; Willis1, P.G.; Prussia2, G.E.

Favourites:Add to Favourites

A review of empirical research on manufacturing flexibility
pp. 485-501(17)
Authors: Vokurka, R.J.; O'Leary-Kelly1, S.W.

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more