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Volume 20, Number 3, June 2002

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Picture
pp. x-x(1)

Contents
pp. vii-ix(3)

Editorial
pp. v-v(1)
Author: Stonham P.

ESCP-EAP
pp. vi-vi(1)

EMJ Order Form
pp. iii-iii(1)

Customer Equity Marketing: - Touching the Intangible
pp. 213-222(10)
Authors: Bayon T.; Gutsche J.; Bauer H.

Recent Advances in Performance Management: - The Nordic Case
pp. 235-245(11)
Authors: Nilsson F.; Kald M.

CNN
pp. 246-246(1)

e-Marketplaces: - Crafting A Winning Strategy
pp. 286-298(13)
Authors: Brunn P.; Jensen M.; Skovgaard J.

Developing Organisational Change Capability
pp. 310-320(11)
Authors: Oxtoby B.; McGuiness T.; Morgan R.

Firm and Industry Effects on Firm Profitability: - a Spanish Empirical Analysis
pp. 321-328(8)
Authors: Claver E.; Molina J.; Tari J.

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