The evaluation of airline service quality by fuzzy MCDM

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Keywords: AHP; Airline; Fuzzy MCDM; Service quality; TOPSIS

Document Type: Research Article


Affiliations: Graduate Institute of Management Science, Ming Chuan University, 250 Chung Shan North Road, Section 5, 111, , ROC, Taipei, Taiwan

Publication date: April 1, 2002

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