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Critical service features in group package tour: An exploratory research

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Keywords: Group package tour; Service feature; Tour leader; Travel agency

Document Type: Research Article

DOI: http://dx.doi.org/10.1016/S0261-5177(99)00047-3

Affiliations: aDepartment and Graduate School of Tourism Management, Chinese Culture University, Taipei, Taiwan

Publication date: April 1, 2000

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